Effective Date: January 14, 2025

At South Bay Hauling Experts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services. You agree to the terms outlined below by accessing our website or services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:

• Personal Information: When you contact us or schedule a service, we may collect personal details such as your name, address, phone number, and email address.
• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior for analytical and service improvement purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver your desired services (e.g., scheduling a cleanout or hauling service).
• Communicate with you about your service, promotions, and updates.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.

3. How We Protect Your Information

We take your privacy seriously and implement appropriate security measures to safeguard your personal information. However, please note that no internet data transmission can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who help us deliver our services (e.g., payment processors).
• Legal Compliance: We may disclose your information if required by law or in response to legal requests such as subpoenas or court orders.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies help us remember your preferences and improve website functionality. You can turn off cookies through your browser settings, though this may affect your ability to access certain website features.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

9. Contact Us

Please get in touch with us if you have any questions or concerns about this Privacy Policy or how we handle your personal information. By using our website and services, you consent to collecting and using your information as described in this Privacy Policy. Thank you for trusting South Bay Hauling Experts!